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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ines Graham

Ines Graham

January 17, 2026

5  out of  5
rating by Ines Graham
"Great customer service by Rachel. She is knowledgeable in everything. Will continue doing business. I highly recommend Rachel and her Team."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jake Shockley’s Team here in Bonham . "
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Vicki Burris

January 16, 2026

5  out of  5
rating by Vicki Burris
"I’ve been with Shockley’s State Farm for as long as I can remember. Every time I need anything I’m reminded why I’ve never changed insurance agents. It’s the personal service and responsiveness that you can’t get anywhere else."
We responded:
"Thank you so much for the 5-stars, Vicki! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Beth Purcell

January 14, 2026

5  out of  5
rating by Beth Purcell
"I’ve had personal car insurance with Shockley State Farm for a long time. The office is always kind and helpful, they answer the phone every time I call them and get back with me if they ever need to follow up on something they don’t have an answer on at that moment. They are reliable and pleasant to work with! Christi Fox did a great job today finding me an affordable solution custom to my needs. Thank you for being a great insurance agent/office!"
We responded:
"We are grateful for your 5-star review, Beth! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Shockley’s Team here in Bonham . "
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Sally Fife

January 14, 2026

5  out of  5
rating by Sally Fife
"Have been with Shockley State Farm all my life. They are the best. Great customer service. Quick response and Josh and Lindsey took good care of us immediately with the filing of our claim."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jake Shockley’s Team. "
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Debora Love

January 13, 2026

5  out of  5
rating by Debora Love
"Aaron and Kori were super awesome and patient with all of my questions! They were great working with me throughout the holidays!!!!"
We responded:
"Debora, thank you for your wonderful review of State Farm Agent Jake Shockley’s Team! Debora, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Shockley’s Team! "
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Victor Taylor

January 9, 2026

5  out of  5
rating by Victor Taylor
"Love there are down to earth conversations in the comfort speaking with the crew"
We responded:
"Thanks Victor. We really appreciate you!"
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mary james

December 24, 2025

5  out of  5
rating by mary james
"Tiffany & Josh at State Farm in Bonham are the best. They are dedicated at making sure you are taken care of. I appreciate their integrity."
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Tiffani Stephens

December 22, 2025

5  out of  5
rating by Tiffani Stephens
"The Jake Shockley team makes sure all my insurance needs are met and exceeded! Would highly recommend them to anyone searching for a dependable insurance company!"
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Patrick Jaynes

December 17, 2025

4  out of  5
rating by Patrick Jaynes
"Just moved over to this agency. Will have a better opinion after first year. So far am pleased with response time."
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Ruth Sawkins

December 10, 2025

5  out of  5
rating by Ruth Sawkins
"I was tasked to review all our insurance coverages and needs for personal and business for my family's policy. I worked with Luke Erwin and OH, MY, GOODNESS, talk about the best agent I have EVER talked to! I've ran my own business for 17 years as well as helped and worked with others including my family's. I work with a lot of professionals in other businesses. Luke is THE BEST, he advised so well, he found us better prices, best coverage, options I didn't know were options. I cannot say enough good things about working with Luke Erwin and I will recommend him to everyone in Texas, Oklahoma, and Arkansas!"
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Meghan DelGiorno

November 18, 2025

5  out of  5
rating by Meghan DelGiorno
"We highly recommend the Jake Shockley State Farm agency. Everyone there has always been very helpful. We recently made changes to our auto insurance and Christi helped us; she was so knowledgable. She did a great job of explaining everything and making sure we were fully covered and not over covered."
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Leslie Ireland

November 13, 2025

5  out of  5
rating by Leslie Ireland
"Attentive to customer needs in a timely manner!"
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Jett Ashley

November 4, 2025

5  out of  5
rating by Jett Ashley
"I highly recommend anyone to work with the Shockley State Farm Insurance Agency. Extremely responsive and caring group of individuals."
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Christina Villegas

October 23, 2025

5  out of  5
rating by Christina Villegas
"It doesn't get any more professional, personal and friendier than Shockley State Farm. This team is always anxious to assit with a smiling patience whether in the office or over the phone and on various types of insurance needs. They care! Thank you!!!"
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Kayla Gorden

October 22, 2025

5  out of  5
rating by Kayla Gorden
"Customer service and response is always great with Rachel!"
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Joey McDonough

October 21, 2025

5  out of  5
rating by Joey McDonough
"Best insurance place I have ever dealt with... Very responsive to my needs... Lindsey is the best!"
We responded:
"Thanks so much Joey! We appreciate you!"
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Deborah Jernigan

October 16, 2025

5  out of  5
rating by Deborah Jernigan
"Great experience with Kori she was so helpful with my rental insurance"
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Cookie Wodham

October 16, 2025

5  out of  5
rating by Cookie Wodham
"Satisfied with your low rates."
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Regina Almy

October 14, 2025

5  out of  5
rating by Regina Almy
"Great people always super friendly and available if i have any questions"
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Angel Shores

October 4, 2025

5  out of  5
rating by Angel Shores
"My grandma has done several years of business here and she had a good experience."
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Damian G

October 4, 2025

5  out of  5
rating by Damian G
"Jake Shockley, was very knowledgeable of what was available as far as rates. Very friendly staff would highly recommend"
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Evelyn Gellenbeck

October 4, 2025

5  out of  5
rating by Evelyn Gellenbeck
"Great company! Very friendly and they’ve got awesome customer service!!!"
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MARCUS DAVIS

October 1, 2025

5  out of  5
rating by MARCUS DAVIS
"I can't even express how glad I was to come back to State Farm and the professionalism they gave me while shopping for insurance. Highly recommend"
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lee ann Kemp

September 26, 2025

5  out of  5
rating by lee ann Kemp
"Just completed switching homeowners insurance to State Farm with the help of Aiden Straub. Previous insurance company had raised rates significantly over the past two years so began searching for a better option. Moved both car/home insurance to State Farm and saved over $200 monthly AND the coverage is better. Aiden was great to work with. He asked all the pertinent questions to make sure the coverage was exactly what I expected and was what I needed. Would highly recommend you give Aiden a call to discuss what State Farm has to offer."
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Leanna Wooten

September 23, 2025

5  out of  5
rating by Leanna Wooten
"This State Farm office genuinely goes the extra mile in education, communication, security, for their clients. All the staff members are excellent to work with. State Farm headquarters could use this office in a video. Go find.out how the Shockley team can protect you and save you!"
We responded:
"Thank you so much Leanna! Y’all are the best!!"