State Farm® Insurance Agent Jake Shockley

"Great experience with Kori she was so helpful with my rental insurance"

"Satisfied with your low rates."

"Great people always super friendly and available if i have any questions"

"My grandma has done several years of business here and she had a good experience."

"Jake Shockley, was very knowledgeable of what was available as far as rates. Very friendly staff would highly recommend"

"Great company! Very friendly and they’ve got awesome customer service!!!"

"I can't even express how glad I was to come back to State Farm and the professionalism they gave me while shopping for insurance. Highly recommend"

"Just completed switching homeowners insurance to State Farm with the help of Aiden Straub. Previous insurance company had raised rates significantly over the past two years so began searching for a better option. Moved both car/home insurance to State Farm and saved over $200 monthly AND the coverage is better. Aiden was great to work with. He asked all the pertinent questions to make sure the coverage was exactly what I expected and was what I needed. Would highly recommend you give Aiden a call to discuss what State Farm has to offer."

"This State Farm office genuinely goes the extra mile in education, communication, security, for their clients. All the staff members are excellent to work with. State Farm headquarters could use this office in a video. Go find.out how the Shockley team can protect you and save you!"

"Great service and great people! They always take good care of my family!"

"We canceled our insurance after pre paying for it. All we are getting is a run around of people constantly tell us they will look into why they are still trying to bill us. Or when I ask for Ross I am told he's in a meeting or on the phone to never get called back. This company makes a lot of promises but doesn't follow through. Customer service is very poor."

"Aaron was top notch, super informational, quick, professional, and also save me some serious money. Higly reccomend!"

"Everyone is so nice, and prompt with my requests 10/10"

"Highly disappointed in the lack of compassion toward how this particular office has allowed almost three months to pass with only empty promises to a loyal customer of over 42 years! My 72 year old mother lives in Bonham on East Boyd Street and has had 2 engineers, 3 adjusters, and still not granted enough funds nor support from this office to even begin repairs from the E1 tornado that hit 6/8/25. We understand a lot of folks have been affected. It's not the time...its the denial of recieving the funds for PROPER REPAIR. All the empty promises from Josh on getting conversations completed with the contractors in order to get them to start repair and get paid the full amount. If you are shopping for loyalty or customer service...keep shopping. Not even after 42 years do they want to properly and professionally handle their Loyal customers. Shameful. Josh phoned her by Tuesday 8/26 (3weekspost the promised 3 way calls and 48 hours after this review was made. Stewart called my mother 8/27/25 to inform her he knew of this post. Again, it took a review to get a response and still, no genuine customer service. I pray they get it right. Too much money has been paid over 42 years for you not to stand by the ones that have supported your business for decades. Do better. She is trying to give you the opportunity. Stand by her and make it right. The Community is watching and will share this experience with her."

"Ever since I have had to switch over to them they have been amazing. Kori and Rachel are literally the most helpful and understanding ladies I’ve ever had the pleasure of working with for my insurance. So, if you want to feel like a person and not a number I highly recommend making the change because they definitely go above and beyond to help their people."

"Thank you State Farm, for supporting Germany and Kash to play in Dallas cowboys stadium to cheer and play football you’re the best. Excellent staff and car insurance"

"Great Agency! Always willing to go the extra mile to help give you the best possible rates and coverage. And, equally as important, they are all very friendly and I Highly recommend them. Go Shockley Crew! Joice Reeves-McCulloch"

"Jake and his team are always very helpful. Anytime we have needed anything they are very fast getting back to us. Fast, efficient and friendly service. Highly recommended!"

"Helpful and friendly!"

"Josh and Jake are the most responsive insurance agents I have ever worked with. They take your concerns seriously and go out of their way to get the job done. They found several ways for me to save on my insurance. I highly recommend."

"Ross was very helpful. He made switching insurance companies so easy!! Added bonus was he saved me money! Everyone there is so friendly. Thanks for everything."

"👍🏽"

"They have helped me immensely. Getting ready for retirement."

"Randi Leblanc was super friendly and easy to work with. Also they have saved me close to $600 per month on my premiums and will also step in and assist and go to bat for you when dealing with claims. I’m changing my review from 5 star to 1 star because they are absolutely zero help when it comes to handling and helping with a claim! Don’t call back when they say they will! I’ve been dealing with a truck claim that they are trying to screw me on for 4 months and still haven’t been paid out on it! State Farm only care about their profits!"

"It's a great insurance company"