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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sherry Ayers

March 6, 2023

5  out of  5 rating by Sherry Ayers
"Thank you State Farm, you’re the best. Excellent staff and car insurance."


March 3, 2023

5  out of  5 rating by Shelly
"The staff at Jake Shockley Insurance are the best .They are very welcoming an friendly. They are very knowledgeable of they're job..Thanks for all your help on my claim an for the past 35 yrs of being a customer of Doris/Jake Shockley State Farm Insurance!!!!"

Theresa Dise

March 3, 2023

5  out of  5 rating by Theresa Dise
"I want to Thank all the staff here because i I’m pretty sure I spoke to all of them with my recent claim. But I do want to Thank Lindsey and Josh Ashley for making the roughest part smooth for me! They all went over and beyond and are very professional and knowledgeable with how they handle my claim! Thanks again, Theresa D"

Jerri Allen

February 24, 2023

5  out of  5 rating by Jerri Allen
"Ross help me with my insurance. They are all very knowledgeable. They are a very nice group of people at Jake Shockley State Farm. Would recommend them to everyone."


February 10, 2023

5  out of  5 rating by Maryam
"I’m so happy to have moved over to State Farm, saving money and getting tons of help in the process of swapping companies. Ross made it all so easy, walked me through everything and what coverages would best suit me. Still answers all my questions cause I have no clue what I’m doing apparently lol! Appreciate all the help with swapping companies, and with understanding each portion of what I’m paying for."

avery schniers

January 26, 2023

5  out of  5 rating by avery schniers
"Payton is amazing! She’s very knowledgeable, caring, & makes you feel like family! Highly recommend stopping by & working with her!"

Brian Stone

January 14, 2023

4  out of  5 rating by Brian Stone
"Treats you as a customer should be treated"

Jeremy Huffman

January 13, 2023

5  out of  5 rating by Jeremy Huffman
"They are very responsive"

Frances Austin

January 9, 2023

5  out of  5 rating by Frances Austin
"They are awesome!!"

Leanna Wooten

December 29, 2022

5  out of  5 rating by Leanna Wooten
"Excellent team at Jake Shockley State Farm! Every time I call, I get answers the same day. This team has definitely earned our respect, as well as, our business. We feel confident when we refer business to them. Great folks, providing phenomenal service in the Texoma area!"

jerry frazier

December 21, 2022

5  out of  5 rating by jerry frazier
"Great people.... If ur looking for great insurance give them a call."

Pamela Cruz

November 18, 2022

5  out of  5 rating by Pamela Cruz
"Excellent service, very knowledgeable, and always treat us like family!"

Debra Dollgener

November 5, 2022

5  out of  5 rating by Debra Dollgener
"Very professional and very helpful in making the transition easy!!"


October 7, 2022

5  out of  5 rating by Andy
"Very AMAZING, KIND, GENEROUS, CARING, and LOVING People that's there for you and that will help you and help you get your needs met and issues resolved quick, fast, and efficiently. Thank You to everyone there. I Love this Insurance Company, THEY ARE THE BEST!!!"

Adam Gibson

September 23, 2022

5  out of  5 rating by Adam Gibson
"Jake has been very knowledgeable and helpful."

Destinyy Marie

September 13, 2022

5  out of  5 rating by Destinyy Marie
"Amazing customer service! Great employees! Will definitely come to y’all for any questions I may have!"

Cole Shaw

August 15, 2022

5  out of  5 rating by Cole Shaw
"Very helpful when I needed to lower my ins cost!"

Justin Vaden

August 12, 2022

5  out of  5 rating by Justin Vaden
"Jake Shockley and his team are the absolute best! Ashley Reichert is what makes the office so awesome! I’ve used State Farm for my entire life, literally. I’ve never used another insurance company. I use them for home, auto, general liability insurance for my business and of course I use them for my life insurance policy as well. Don’t hesitate, call Jake! You won’t regret it!"

Becki “Smokigurl1” Jackson

August 4, 2022

5  out of  5 rating by Becki “Smokigurl1” Jackson
"Very kind an helpful ty everyone..."

Bryan Noble

July 6, 2022

5  out of  5 rating by Bryan Noble
"Just moved to Bonham and the local State Farm office was able to help me with some non insurance issues. Big Thanks to their team! Texas cares."

Pam Woodall

July 6, 2022

5  out of  5 rating by Pam Woodall
"A huge thank you to Josh and Amanda. Your expertise and fast actions were greatly appreciated. Dealing with insurance claims can be overwhelming. Both of these individuals guided me through the process. They handled everything and kept me informed throughout the process. I was able to relax and know I truly was in good hands."

Angelieq Solano

June 24, 2022

5  out of  5 rating by Angelieq Solano
"Peyton was amazing!!! After the hassle with Gieco I had allll morning she was able to get me a new policy, plus some! 10/10 customer service, and she can take a joke as well ! Definitely surpassed my expectations!"

John Reeder

May 27, 2022

5  out of  5 rating by John Reeder
"Jake and his team are full of knowledge about all types of insurance and are sure to help you make an informed decision for the policy that fits you best."

Wayne Sisson

May 26, 2022

4  out of  5 rating by Wayne Sisson
"I have been insured with State Farm Insurance Companies for many years. They have insured my vehicles (including my sons through their learning years and growing pains 🤪) They have also insured my homes I have owned in the past and currently insure my vehicle and provide my renters insurance. I have been acquainted with several agents and have some very good friends that are current agents. I have had a few fender benders and experienced several severe storms and received vehicle and home damages. State Farm always treated me extremely fair on every occasion! If I ever move back to the Bonham area I would certainly use Jake Shockley State Farm Insurance Agency. He and his agents are friendly, well trained, and educated on current issues and policy changes and will always strive to give you a fair deal and treat you fairly. I have known one of his newer agents for several years. Mackenzie has quickly become knowledgeable in the State Farm policies and procedures and is becoming a well-versed and personable agent. I would recommend this agency to anyone in the area!"

Stephen Shelton

May 24, 2022

5  out of  5 rating by Stephen Shelton
"Number one agent in the territory, Amanda is the best!"