State Farm® Insurance Agent Jake Shockley

"My wife and I were in a rush to purchase Home Owners Insurance. We needed insurance quickly as the closing date on our new home was just a few days away. Luke and Rachel were very professional, gave us A1 customer service and made the process smooth and easy. We now belong to the State Farm family and would recommend all family and friends. Thank you Luke and Rachel..."

"Randi Leblanc was super friendly and easy to work with. Also they have saved me close to $600 per month on my premiums and will also step in and assist and go to bat for you when dealing with claims."

"Kori really helped me make sure I was getting the most out of my insurance policy! In addition I can’t say enough great things about the team at Jake Shockley State Farm!"

"My husband and I have received the best service from Jake Shockley - State Farm. They are always so helpful when we have questions and keep us up to date on any new things that we might want/need to add to our policies. We have our home & auto through them and have not been disappointed! They are so friendly and personable when we either go in person or call on the phone. If you are looking for insurance for the very first time, or, are looking to switch your insurance, we highly recommend giving them a call and asking about all their services and allow them to give you a quote."

"Phoebe (aka “Stevie”) & Andrea are both PHENOMENAL young ladies! They are fast, efficient, professional, patient, and very kind! I’m kind of a high maintenance client with a to a of policies and are always so very sweet to help me! ~G. McReynolds"

"Rachel was very helpful getting back with me when I left messages & wotk all details with my account. Thank u."

"What an awesome agency! Extremely caring and attentive to every detail."

"I have been with State Farm since I was 16 years old...I'll be 50 this year! Doris Shockley was my agent. She retired and her son, Jake Shockley continued the legacy of offering superior service! I have only had auto and homeowner's insurance through them because no one else can beat their coverage rates with their longevity, multi car, and safe driving discounts. Plus, all of the staff are friendly and helpful."

"I started using State Farm because I knew an agent at Shockley. Insurance used to be based on money - after our car wreck in September, State Farm being so easy to use, it was very easy to chose them for our homes as well!"

"We recently got a new car. It was so easy to add coverage and remove the truck we traded in. Thanks for always helping us! Donna and Bill Spann"

"Such a cozy office with the most welcoming staff. Thank you Andrea for always being the best!"

"Edit-I received a letter in mail that my auto policy was canceled. I had a speeding ticket in March 2024 but I did deferred adjudication and it was dismissed. Reasoning for the cancellation by State Farm they put was that speeding ticket as well as a claim in January 2025 due to rodent damage to wires in my vehicle. I asked my agent prior to making the claim if it would cancel my policy and he said no. I did not receive any call from my agent letting me know this was happening. The mail was dated February 14 and we just received it today February 20."

"We had to get away from the other insurance company we had been with for over 20 years. I got on the internet looking for a different company low and behold Brittannie from State Farm called!! It was downhill from that point on. She did a superb job selling us the insurance and answering questions with all the right answers.."

"As we all know. Homeowners and auto insurance are continuing to rise - daily. With many companies non-renewing homeowners insurance. Brittannie and Shockley State Farm Agency were very helpful, friendly and patient in helping my wife and I change our policies over to State Farm. Price was definitely the driving force and Brittannie's demeanor helped seal the deal."

"Great customer service"

"Luke and Randi at this office are delightful to work with! Great prices, great service. I'm really happy I switched to this office from Allstate."

"Great company! Great team! Great customer service that genuinely cares about you. Can’t recommend them enough!"

"The people are really friendly!!"

"Would recommend to friends and family!!"

"We have been with State Farm for years and have been so happy with them. We switched our property insurance over from Germania and State Farm has been an amazing and pleasant change. Such wonderful customer service. We recently switched our vehicles over as well because USAA customer service has just been getting worse and worse over the past few years. Jake and his team are always very helpful when we have any questions or issues come up. They are very quick to respond and always stay on top of things. I couldn't be more pleased with the costs and service."

"Great attention to detail, never tried to oversell or push me in any direction. Easy to work with and get into contact with. I would send any of my friends or family to them."

"Great costumer care"

"State Farm has been awesome to work with over the past several years. I am saving money on both my home and auto insurance and the Shockley team is always supportive with any questions, concerns, or needs I have."

"I have been with State Farm for 20 years+ i love how they treat me ,lime family and that is important to me. If you are not with them, give them a call they have what you need and you will be someone important not just a folder to put in a cabinet.Love you guys and thank you for all the years i have been with you."

"The staff at Jake Shockley State Farm are very kind and respectful, anything you need they are usually 3 steps ahead of you and they are very accommodating to your unique situation."