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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathanael Orona

Nathanael Orona

October 29, 2026

5  out of  5
rating by Nathanael Orona
"I always HATE shopping for insurance. However Tiffani stephens made it an enjoyable experience. I applied online and she reached out. She called then texted me. Not pushy, very attentive and seems to genuinely care for her customers. Even through text her personality exudes through the conversation. Honestly, best experience I've had talking to an insurance agent by far. Thank you Tiffani."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Sai Vinay

October 23, 2026

5  out of  5
rating by Sai Vinay
"I had a wonderful experience with the whole process. Shasta was quick and precise and made me realize what I want and here I am with a fully covered insurance. Thank you"
We responded:
"Thank you so much for the 5 stars, Sai! We truly appreciate your feedback and are always happy to help whenever you need us. "
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LP Larker

October 13, 2026

1  out of  5
rating by LP Larker
"I don't know how these people got my number but they have started calling me nonstop trying to sell insurance to someone named Willie. I have told them numerous times to stop calling me and that they have the wrong number. I have blocked countless numbers but they start right back up on a different number. I have reported them It's ridiculous and disrespectful. I have reported them to State Farm, the Texas insurance regulator and the Federal trade commission but they just keep at it all hours of the day, weekends and even on holidays. DO NOT GIVE THESE PEOPLE YOUR INFORMATION OR YOU WILL BE HARASSED."
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jordanboxx The Brand

October 7, 2026

5  out of  5
rating by jordanboxx The Brand
"Always helpful and honest! Anytime I hear or see Jake and his teams I let it be known that I’m apart of the Shockley State Farm family!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bonham to know you had such a great experience with us. "
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Julia Dunahoo

September 25, 2026

5  out of  5
rating by Julia Dunahoo
"Like most, we're not really fond of change. After realizing that our current insurance, (that we've had for that last 28+ years) a review showed we were paying just under $5000.00 a year! Tried to work with them and then gave up! I gave Shasta Bendall a call at State Farm. In less that 20 minutes, we have better coverage and she saved us close to $2500.00 a year. Easy to work with, responded right away with no need to go through a call center to get to her. If you're interested in a serious savings and working with a smart, responsive, get it done gal, Shasta Bendall would love to hear from you. 5 🌟 all the way!"
We responded:
"Wow, thank you for the 5-star review, Julia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Kayla Cooley

September 10, 2026

5  out of  5
rating by Kayla Cooley
"Worked with Tiffani to help lower our homeowners policy. Switched that day from Allstate to State Farm because we saved so much! She was responsive and very helpful and easy to work with! encourge working with her or anyone on her team!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Angela

August 18, 2026

5  out of  5
rating by Angela
"Outstanding Service

I had such a great experience working with Shasta! She was friendly, professional, knowledgeable, and genuinely took the time to make sure I understood my coverage and options. She made the entire process easy and stress-free, and I never felt rushed or pressured.

Shasta went above and beyond to help me find the right coverage at a price I was comfortable with. I truly appreciate her patience, helpfulness, and excellent customer service. I highly recommend Shasta to anyone looking for an insurance agent who actually cares about her customers!"
We responded:
"Thank you so much for the 5 stars, Angela! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Bryan Hannah

August 18, 2026

5  out of  5
rating by Bryan Hannah
"Jana and Shasta were amazing to work with! Thank you for bringing me back to State Farm"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Bonham to know you had such a great experience with us. "
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Shilloh Marie

August 17, 2026

5  out of  5
rating by Shilloh Marie
"Shasta made switching insurance super easy. The whole process was a breeze! I was always hesitant about switching because of the hassle. But with her there was no hassle at all!! I wish I found her years ago"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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B Currin

August 5, 2026

5  out of  5
rating by B Currin
"Soooo helpful! Christie was both informative and helpful. Very thorough in going over my policy."
We responded:
"Thanks so much for the amazing review, B! We really appreciate your support here in Bonham. Just reach out anytime if you need us - we’re here for you. "
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katarina jones

July 31, 2026

5  out of  5
rating by katarina jones
"Christi with state farm was very helpful. I highly recommend."
We responded:
"Thank you so much for the 5 stars, katarina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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arlen wasneuski

July 26, 2026

5  out of  5
rating by arlen wasneuski
"such a good worker Garrett Arsenault he got me whatever I needed he was amazing help."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Randy Son

July 8, 2026

5  out of  5
rating by Randy Son
"Shasta at State Farm was extremely helpful with getting us set up for both home and auto insurance. She took the time to explain our options clearly, answered all of our questions, and made the whole process easy and stress-free. Her professionalism, patience, and attention to detail really stood out. We truly appreciate her help and would definitely recommend Shasta to anyone looking for great service and reliable insurance guidance."
We responded:
"Thank you for your kind review of State Farm Agent Jake Shockley’s Team. We appreciate it!"
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Ariane Kennedy

June 13, 2026

5  out of  5
rating by Ariane Kennedy
"I've been using State Farm for my renters insurance and auto policy for over a year now and I couldn't recommend them enough! Everyone that works there is so nice and will help you resolve any concerns or issues that you may have with the most professional and upbeat attitude."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jake Shockley’s Team! We deeply appreciate your kind words here in Bonham . "
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Wyatt Gibbs

June 12, 2026

5  out of  5
rating by Wyatt Gibbs
"I have always used them for auto and life insurance and never had a problem making a claim or adding a vehicle and they take the time to make sure you know what everything means before you sign up for anything. Great friendly people to have your back"
We responded:
"Wyatt, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Brittany Juelch

June 3, 2026

5  out of  5
rating by Brittany Juelch
"Highly recommend! Friendly, knowledgeable, and always quick to help. They made the insurance process easy and found great coverage at a competitive price. Excellent customer service!"
We responded:
"Thank you for your kind review of State Farm Agent Jake Shockley’s Team. We appreciate it!"
Profile photo of Stephani Batchelor

Stephani Batchelor

May 20, 2026

5  out of  5
rating by Stephani Batchelor
"I've had State Farm with Jake Shockley for several years now and have a multi car policy, renters, and camper insurance through them and no matter how often I check with other companies, they are still the best rates around. Not only that, but they are always friendly when I call to ask for help and quick to get me anything that I need. Even called Christi today to pay my bill and get the declaration page sent over and she had it to me in less than 5 minutes. OUTSTANDING company and people!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jake Shockley’s Team! We deeply appreciate your kind words here in Bonham . "
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Manny Soltero

May 19, 2026

5  out of  5
rating by Manny Soltero
"Made a request and they immediately sent me the info I needed. Thank you, Christi!"
We responded:
"Manny, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jake Shockley’s Team is just a call or email away!"
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Elise Ermer

May 11, 2026

5  out of  5
rating by Elise Ermer
"We worked with Shasta & she made the process so easy. We saved a bunch of money by combining our homeowners and auto insurance. Highly recommend."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Shockley’s Team. "
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Laquetta Dukes

May 8, 2026

5  out of  5
rating by Laquetta Dukes
"State Farm -Jake Shockley is more than just being an insurance' company; it's more of a family. They provide community events that is family friendly; as well as providing the best insurance experience a person can have. I have been a customer for over 40 years and I really proud on how the company has progressed."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Shockley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Tom Berry

May 7, 2026

5  out of  5
rating by Tom Berry
"Aaron Shockley provided us OUTSTANDING & PROFESSIONAL advice on a future homeowners, auto, & umbrella policies.

I HIGHLY RECOMMEND Aaron for all of your insurance needs.

Thank You Aaron!

Tom & Rosa Berry Send👍🫡👍"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jake Shockley’s Team. "
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john blandamer

May 1, 2026

5  out of  5
rating by john blandamer
"Shasta did a great job. Fast, courteous, friendly. Answered all my questions."
We responded:
"john, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jake Shockley’s Team is just a call or email away!"
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Rodney Harris

April 30, 2026

5  out of  5
rating by Rodney Harris
"Shasta was wonderful. She made the process of transitioning from my old company super easy. She deserves 10 stars."
We responded:
"Thank you so much for the 5-stars, Rodney! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lee/Carolyn Ellis

April 24, 2026

5  out of  5
rating by Lee/Carolyn Ellis
"Filed a claim in January on loss of a ring. Two months later I found the ring after settling the claim and replacing original ring. Josh gave us guidance on what we needed to do. Always helpful staff!"
We responded:
"Congrats on the new vehicle! We appreciate you!"
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Sam Fox

April 24, 2026

5  out of  5
rating by Sam Fox
"The reason I considered Jake Shockley State Farm:
*They constantly give back to local students/schools and the community.
The reasons I stay with Jake Shockley State Farm:
*Personal and local service- When I call their office someone from my community picks up the phone. You wont get a call center from somewhere far away.
*Great insurance without all the holes in the policy you'll get from discount insurance carriers.
*Affordable life insurance- don't leave your loved ones in a bind, check out all their options
*Home, Life, Auto, Umbrella Policies and Financial Services all under one roof.- ****Ask for Christi ****
*Policy reviews- they provide annual policy reviews to make sure my policies continue to meet my needs
*Local office- I can stop in and pay, ask questions or meet with my financial advisor without going to DFW.
*Friendly people- wonderful local people that care"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Shockley’s Team. "