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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john blandamer

May 1, 2026

5  out of  5
rating by john blandamer
"Shasta did a great job. Fast, courteous, friendly. Answered all my questions."
We responded:
"john, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jake Shockley’s Team is just a call or email away!"
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Rodney Harris

April 30, 2026

5  out of  5
rating by Rodney Harris
"Shasta was wonderful. She made the process of transitioning from my old company super easy. She deserves 10 stars."
We responded:
"Thank you so much for the 5-stars, Rodney! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lee/Carolyn Ellis

April 24, 2026

5  out of  5
rating by Lee/Carolyn Ellis
"Filed a claim in January on loss of a ring. Two months later I found the ring after settling the claim and replacing original ring. Josh gave us guidance on what we needed to do. Always helpful staff!"
We responded:
"Congrats on the new vehicle! We appreciate you!"
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Sam Fox

April 24, 2026

5  out of  5
rating by Sam Fox
"The reason I considered Jake Shockley State Farm: *They constantly give back to local students/schools and the community. The reasons I stay with Jake Shockley State Farm: *Personal and local service- When I call their office someone from my community picks up the phone. You wont get a call center from somewhere far away. *Great insurance without all the holes in the policy you'll get from discount insurance carriers. *Affordable life insurance- don't leave your loved ones in a bind, check out all their options *Home, Life, Auto, Umbrella Policies and Financial Services all under one roof.- ****Ask for Christi **** *Policy reviews- they provide annual policy reviews to make sure my policies continue to meet my needs *Local office- I can stop in and pay, ask questions or meet with my financial advisor without going to DFW. *Friendly people- wonderful local people that care"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Shockley’s Team. "
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Sandie Gilchrist

April 23, 2026

5  out of  5
rating by Sandie Gilchrist
"Good call with Josh regarding renewal of auto policy. Very knowledgable and plesant experience."
We responded:
"Sandie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jake Shockley’s Team here in our Bonham office. "
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Ariana Davis

April 23, 2026

5  out of  5
rating by Ariana Davis
"I love this company and the staff. They get back to you fast and handle everything I need."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jake Shockley’s Team! We deeply appreciate your kind words here in Bonham . "
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Jenny Miller

April 17, 2026

5  out of  5
rating by Jenny Miller
"Shasta was a huge help in cutting our insurance costs, giving us even better coverage. We're so grateful for her help and really appreciate how knowledgeable, professional and friendly she is! Highly recommend this agent!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Shockley’s Team. "
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Amy Jo white

April 16, 2026

5  out of  5
rating by Amy Jo white
"Josh was AMAZING!! I was in an emergency situation and he handled it so quickly and professionally and sent me everything I needed and followed up to make sure there was nothing else …excellent excellent service thank you again josh"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jake Shockley’s Team. "
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Jessica B

April 15, 2026

5  out of  5
rating by Jessica B
"Shasta Bendall was so helpful and helped save me money! If you're looking for a good and helpful insurance company, this office is IT! she went above and beyond in helping with my insurance needs and even bundled me with some life insurance coverage! 10/10 recommend using this office and ask to speak to Shasta!"
We responded:
"Jessica, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lorna Miedema

April 14, 2026

5  out of  5
rating by Lorna Miedema
"Amazing service. Rachel Graham went above and beyond to answer my questions, explain the details simply and put me completely at ease. If its insurance or financial guidance look no further."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Shockley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alessandro Gonzalez

April 14, 2026

5  out of  5
rating by Alessandro Gonzalez
"I work with Rachel Graham she’s an exemplary advisor and makes sure her clients always have a smile on their face. Very useful and informative."
We responded:
"Thanks so much for the amazing review, Alessandro! We really appreciate your support here in Bonham . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Rachel Carrico

April 7, 2026

5  out of  5
rating by Rachel Carrico
"So thankful we have State Farm. We recently had a total loss and the team has been so good at reaching out and making sure we have everything we need. Special thanks to Josh for all his communication and relaying information between us and the adjusters."
We responded:
"Rachel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Shockley’s Team!"
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Susan Bolden

March 30, 2026

5  out of  5
rating by Susan Bolden
"Always helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Steve Schultz

March 27, 2026

5  out of  5
rating by Steve Schultz
"Dealt with Shasta this year. She’s a true professional , represented Sf very well. Highly recommend the agency and her. As+++"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Seth Simpson

March 26, 2026

5  out of  5
rating by Seth Simpson
"Shasta was great, made the whole process quick and easy, and answered every question we had."
We responded:
"Thank you so much for the 5-stars, Seth! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lane Hill

March 25, 2026

5  out of  5
rating by Lane Hill
"Shasta is the best of the best. Super professional and very thorough while giving me what I need without being pushie with anything I don’t. She also beat my last insurance company by almost $300! Highly recommend Shasta 10/10!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Shockley’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Aaron Watson

March 20, 2026

5  out of  5
rating by Aaron Watson
"We had an amazing experience working with Shasta at State Farm! Not only did she make the entire process of switching insurance quick and stress-free, but she also helped us save money—which is always a win 🙌 Shasta took the time to explain everything clearly, answered all our questions, and made sure we felt confident every step of the way. It’s rare to find someone who genuinely cares about helping you get the best coverage at the best price, but she absolutely delivered! If you’ve been thinking about switching insurance or just want to see if you can save, I highly recommend reaching out to Shasta at State Farm. You won’t regret it! #CustomerService #InsuranceSavings #StateFarm #HighlyRecom"
We responded:
"Thank you for the fantastic review, Aaron! We are always here to help with your insurance needs here in Bonham . "
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Jose Lopez

March 18, 2026

5  out of  5
rating by Jose Lopez
"SHASTA , was the sweetest and the best at explaining everything. She got me the best deal and worked very well with my concerns and was able to get exactly what I needed."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jake Shockley’s Team here in Bonham . "
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Kathy Frazier

March 16, 2026

5  out of  5
rating by Kathy Frazier
"Shasta was a pleasure to talk to and work with. I changed my insurance to State Farm. And recommended others in my family. Thanks Shasta!"
We responded:
"Thanks so much for the fantastic rating, Kathy! We are so glad you had a positive experience with us here on State Farm Agent Jake Shockley’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Eliza Grace

March 12, 2026

1  out of  5
rating by Eliza Grace
"A complete nightmare. I had a devastating house fire and lost everything. They allowed my ex husband to be on my policy because I had rented the house to him. He is not on the deed and the contents of the home were 99% mine. He is getting all the benefits while they are rejecting my reimbursements of hotels and other expenses because I’m told they will only pay one of us and he submitted his first and was living there. We still stayed there on weekends and now have to pay for hotels out of pocket while they are paying for his Air BB. The only benefit I am receiving are checks made out to both of us that he is refusing to cash unless I give him half. I asked Josh to remove him prior to the fire and they refused. I never anticipated this snd should have switched insurance when that happened. I am disgusted and being treated as if this was not my home. This will be a lawsuit, and I hope no one else has to live the nightmare I currently am."
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Bret Simpson

March 7, 2026

5  out of  5
rating by Bret Simpson
"An agent that truly cares about their customer. Great personal service."
We responded:
"Bret, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jake Shockley’s Team!"
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Jeromey Lightfoot

February 27, 2026

5  out of  5
rating by Jeromey Lightfoot
"I have insurance with this family since I was 16 years old with Doris . I am 53 now and have service with her son Jake best family to deal with when it come to your insurance needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jake Shockley’s Team. "
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MaKaliegh Wheeler

February 20, 2026

5  out of  5
rating by MaKaliegh Wheeler
"Today I bought a new car and I went down to State Farm to get set up. Not only has Jake truly created a great team out there his associate Cristi was phenomenal. Talk about handled with care and compassion what a wonderful experience. I’m talking immediately took care of my new car request, switched my old car over with ease. We had such a great time it was great. I’ve loved state farm over 10yrs going to keep loving them. Great people, great rates and smooth service!"
We responded:
"Thanks so much for the amazing review, MaKaliegh! We really appreciate your support here in Bonham . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jordan Durham

February 18, 2026

5  out of  5
rating by Jordan Durham
"Always quick to answer any questions I may have. Good people who love to help"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jake Shockley’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bonham ."
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Sandy Roberts

February 10, 2026

5  out of  5
rating by Sandy Roberts
"Immediate response with lots of help and advice!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "