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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Avrett

August 14, 2025

5  out of  5
rating by Julie Avrett
"Helpful and friendly!"
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Ryan Harris

August 12, 2025

5  out of  5
rating by Ryan Harris
"Josh and Jake are the most responsive insurance agents I have ever worked with. They take your concerns seriously and go out of their way to get the job done. They found several ways for me to save on my insurance. I highly recommend."
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Brenda Wallace

August 12, 2025

5  out of  5
rating by Brenda Wallace
"Ross was very helpful. He made switching insurance companies so easy!! Added bonus was he saved me money! Everyone there is so friendly. Thanks for everything."
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Aidan Straub

August 8, 2025

5  out of  5
rating by Aidan Straub
"👍🏽"
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Sandy Pool

August 5, 2025

5  out of  5
rating by Sandy Pool
"They have helped me immensely. Getting ready for retirement."
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Richard Hill720

July 30, 2025

1  out of  5
rating by Richard Hill720
"Randi Leblanc was super friendly and easy to work with. Also they have saved me close to $600 per month on my premiums and will also step in and assist and go to bat for you when dealing with claims. I’m changing my review from 5 star to 1 star because they are absolutely zero help when it comes to handling and helping with a claim! Don’t call back when they say they will! I’ve been dealing with a truck claim that they are trying to screw me on for 4 months and still haven’t been paid out on it! State Farm only care about their profits!"
We responded:
"Thanks so much! We are glad you are with us!"
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Ariel Ingram

July 27, 2025

5  out of  5
rating by Ariel Ingram
"It's a great insurance company"
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Alexandra Leepack

July 27, 2025

5  out of  5
rating by Alexandra Leepack
"Great service"
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K King

July 22, 2025

5  out of  5
rating by K King
"Rachel Graham is FANTASTIC!! She is extremely knowledgeable, patient, and personable! Be a RACHEL!"
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Diva Dale

July 22, 2025

5  out of  5
rating by Diva Dale
"Great company with exceptional customer service and always delivers quality service to the community as a whole."
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J. RMC

July 20, 2025

5  out of  5
rating by J. RMC
"Great customer services and always friendly. Kori, at State Farm, is so kind and helpful, as well as all the others. Thank you all"
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Sarah Cannon

July 20, 2025

5  out of  5
rating by Sarah Cannon
"Always available when I have questions or need help! Friendly and great service!!"
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jimmy lacy

July 18, 2025

5  out of  5
rating by jimmy lacy
"Nice people file a claim and they took care of it"
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Rodney Gibson

July 16, 2025

5  out of  5
rating by Rodney Gibson
"Easiest people to deal with I have ever dealt with in my life! They are ALL very friendly and helpful. They helped me file and resolve my claim on my house quick and easy. Explained what I needed to do and it went smooooth and easy! Thanks guys!!!!"
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Katie Jenkins

July 10, 2025

5  out of  5
rating by Katie Jenkins
"From the week after my husband died uninsured till now, 33 years now, State Farm has been there for me making sure I was covered and my needs are met."
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David doty

July 8, 2025

5  out of  5
rating by David doty
"Their always there to help and get what I need to protect my family."
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Lynn Grays

July 3, 2025

5  out of  5
rating by Lynn Grays
"JOSH was wonderful. He helped me get everything sorted and I appreciate his patience. Thank you!"
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Kyle Jackson

June 24, 2025

5  out of  5
rating by Kyle Jackson
"Love State Farm! Great customer service!!"
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FCCM Shared Email

June 23, 2025

5  out of  5
rating by FCCM Shared Email
"As manager of the Food Pantry I had to put in a claim for the storm damage on our building after the tornado hit Bonham. It was a very stressful time but Ashley at State Farm in Bonham put me at ease when I called. She promptly took all the needed information and I had an adjuster out within the week. I would recommend this agency due to their customer service (they answered the phone during a very busy time) and all the employees are knowledgeable and can answer your questions. Hats off to a great group!"
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Lee/Carolyn Ellis

June 23, 2025

5  out of  5
rating by Lee/Carolyn Ellis
"We have been with Shockley Insurance for quite a while now. I've always had good service there whether it was a claim for a new roof or adding a new car. Great folks, pleasant to deal with and I would highly recommend them!"
We responded:
"Congrats on the new vehicle! We appreciate you!"
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L Gould

June 17, 2025

5  out of  5
rating by L Gould
"Staff is very helpful and professional."
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Jeny G

June 11, 2025

5  out of  5
rating by Jeny G
"Easy to reach, good representatives, very helpful group when i need something."
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Glenn Knight

June 5, 2025

5  out of  5
rating by Glenn Knight
"Awesome to work with. My old insurance agent never reached out like my new insurance team does!"
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KIRK SMITH

June 3, 2025

5  out of  5
rating by KIRK SMITH
"Always get great customer service responses from Jake’s team at Shockley Insurance. Needed an updated physical address on my proof of insurance certificate and they got it to me the same day…way to go “Jake from State Farm”! We’ll be a customer for life!"
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freddy 1234

June 2, 2025

5  out of  5
rating by freddy 1234
"I’ve been with this facility since I’ve had my first car. They always go above and beyond for any needs or request, or simply helping. Always friendly as well."
We responded:
"Thank you Amber!"