State Farm® Insurance Agent Jake Shockley

"We have had a fantastic experience. They were incredibly helpful from the start and made whatever process smooth and hassle free. Whenever I had questions or concerns, their customer service team was quick to respond and resolved my issues promptly. I truly appreciate their professionalism and dedication to customer satisfaction. I highly recommend them to anyone looking!"

"I’ve had personal car insurance with Shockley State Farm for a long time. The office is always kind and helpful, they answer the phone every time I call them and get back with me if they ever need to follow up on something they don’t have an answer on at that moment. They are reliable and pleasant to work with! Christi Fox did a great job today finding me an affordable solution custom to my needs. Thank you for being a great insurance agent/office!"

"Today was a good day! Christi took extra time to ensure I was able to pay my policy online and she even followed up with an email to ensure I had all the documents I needed. Some days insurance can be stressful - today thanks to Christi it wasn't."

"I’ve been with Shockley’s State Farm for as long as I can remember. Every time I need anything I’m reminded why I’ve never changed insurance agents. It’s the personal service and responsiveness that you can’t get anywhere else."

"Have been with Shockley State Farm all my life. They are the best. Great customer service. Quick response and Josh and Lindsey took good care of us immediately with the filing of our claim."

"Aaron and Kori were super awesome and patient with all of my questions! They were great working with me throughout the holidays!!!!"

"Tiffany & Josh at State Farm in Bonham are the best. They are dedicated at making sure you are taken care of. I appreciate their integrity."

"The Jake Shockley team makes sure all my insurance needs are met and exceeded! Would highly recommend them to anyone searching for a dependable insurance company!"

"Just moved over to this agency. Will have a better opinion after first year. So far am pleased with response time."

"I would give them a 0 if I could. I canceled my insurance months ago. Clear back in July and it's now December and they are trying to bill me. They are telling me they need my current insurance agent to send paperwork to them again that they have already sent to them 4 times. They really need to start doing there job! Jake needs to train his employees better and do better. This is not how you run a business. I should not still have to be dealing with this company. Definitely do not get insurance with Jake Shockley insurance We canceled our insurance after pre paying for it. All we are getting is a run around of people constantly tell us they will look into why they are still trying to bill us. Or when I ask for Ross I am told he's in a meeting or on the phone to never get called back. This company makes a lot of promises but doesn't follow through. Customer service is very poor."

"I was tasked to review all our insurance coverages and needs for personal and business for my family's policy. I worked with Luke Erwin and OH, MY, GOODNESS, talk about the best agent I have EVER talked to! I've ran my own business for 17 years as well as helped and worked with others including my family's. I work with a lot of professionals in other businesses. Luke is THE BEST, he advised so well, he found us better prices, best coverage, options I didn't know were options. I cannot say enough good things about working with Luke Erwin and I will recommend him to everyone in Texas, Oklahoma, and Arkansas!"

"We highly recommend the Jake Shockley State Farm agency. Everyone there has always been very helpful. We recently made changes to our auto insurance and Christi helped us; she was so knowledgable. She did a great job of explaining everything and making sure we were fully covered and not over covered."

"Attentive to customer needs in a timely manner!"

"I highly recommend anyone to work with the Shockley State Farm Insurance Agency. Extremely responsive and caring group of individuals."

"It doesn't get any more professional, personal and friendier than Shockley State Farm. This team is always anxious to assit with a smiling patience whether in the office or over the phone and on various types of insurance needs. They care! Thank you!!!"

"Customer service and response is always great with Rachel!"

"Best insurance place I have ever dealt with... Very responsive to my needs... Lindsey is the best!"

"Great experience with Kori she was so helpful with my rental insurance"

"Satisfied with your low rates."

"Great people always super friendly and available if i have any questions"

"My grandma has done several years of business here and she had a good experience."

"Jake Shockley, was very knowledgeable of what was available as far as rates. Very friendly staff would highly recommend"

"Great company! Very friendly and they’ve got awesome customer service!!!"

"I can't even express how glad I was to come back to State Farm and the professionalism they gave me while shopping for insurance. Highly recommend"

"This State Farm office genuinely goes the extra mile in education, communication, security, for their clients. All the staff members are excellent to work with. State Farm headquarters could use this office in a video. Go find.out how the Shockley team can protect you and save you!"