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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gage Stanley

November 14, 2023

5  out of  5 rating by Gage Stanley
"Rachel Stone was able to save me $400 a month on my auto insurance!!! I was paying $850 with USAA, and decided It was time for a switch after being with them for many years. She was able to get my premium lowered and made the whole process short and sweet. I recommend working with Rachel for all your Insurance needs!!!! Can you go higher than an A+ or 5 stars??!!!"

Rachael Ricker

November 13, 2023

5  out of  5 rating by Rachael Ricker
"I had the pleasure of working with Michael on my auto and home policy. I was very pleased with the level of customer service received. Michael made the process so simple/quick. He was able to get me better coverage at a more affordable rate. I highly recommended them for your insurance needs!"

Bridget Richardson

October 14, 2023

5  out of  5 rating by Bridget Richardson
"Best insurance company around!!!"

Mary Ferguson

October 12, 2023

5  out of  5 rating by Mary Ferguson
"Jake Shockley my agent at State Farm takes great care of our insurance needs from home owners, auto and life."

Trent Jones

October 12, 2023

5  out of  5 rating by Trent Jones
"Absolutely wonderful customer service!"

Melinda Howard

September 29, 2023

5  out of  5 rating by Melinda Howard
"Very helpful and friendly. I recently had an accident and they were very helpful."

Lee Craig

September 25, 2023

5  out of  5 rating by Lee Craig
"Gave me 25 greens 5 stars for that"

patrick smith

September 19, 2023

5  out of  5 rating by patrick smith
"Ross did a great job working with me and providing me with answers to all of my questions"

Martin Duffy

September 18, 2023

5  out of  5 rating by Martin Duffy
"These guys go out of their way to help you. Terrific guys."


September 15, 2023

5  out of  5 rating by MICHELLE FRANCO
"We love Jake Shockley State Farm. Staff is amazing and always there to answer any questions. Thank you!"

Braeden Morgan

September 14, 2023

5  out of  5 rating by Braeden Morgan
"If you need insurance this is the place to go. Deena was super helpful and was able to get me the coverage I needed at a great price. No need to look anywhere else, nobody will be better!"

Chelsea Chambers

September 13, 2023

5  out of  5 rating by Chelsea Chambers
"If I could give the agency 10 stars, I would do it over and over. Every member of the staff I've spoken to has been the very knowledgeable. My agent, Payton, along with other members, including the owner, Jake have reached out personally to make sure there's nothing I'm needing and I'm happy with the service I've received from their agency. Rates have been super competitive with other companies, but the service really sealed the deal for me."

Chelsea Chambers

September 13, 2023

5  out of  5 rating by Chelsea Chambers
"Very knowledgeable staff! Never had a negative experience. If my agent isn’t available, others in office are happy and willing to talk to me and answer questions. Great communication between agents and insureds."

Ashley Birnie

September 1, 2023

5  out of  5 rating by Ashley Birnie
"We absolutely love Jake Shockley State Farm, can’t recommend them enough! We have had Josh as our point of contact, helping us with our home and auto policy and he is fantastic! What we love most about Jake Shockley State Farm is how much they are involved in our community and how much they give back, especially to the youth! Wont go anywhere else!"

Darcy Mcpherson

August 31, 2023

5  out of  5 rating by Darcy Mcpherson
"Great company everyone there is so nice and always will to help out. Great customer service and always there to answer any questions."

mona desai

August 30, 2023

5  out of  5 rating by mona desai
"We worked with Franky for our auto and home insurance renewal. I am truly impressed with his friendliness and prompt response! Franky patiently listened to our needs/ requirement and gave us a great quote. I just want take a moment to really appreciate his efforts, expertise, and consistency. I felt that I was in good hands with this agent."

Leslie Morris

August 29, 2023

5  out of  5 rating by Leslie Morris
"A great team, willing to go the extra mile for their customers."

Jerri Allen

August 24, 2023

5  out of  5 rating by Jerri Allen
"Great customer service. They are very helpful in answering all questions. I Recommend Jake Shockley's State Farm Insurance to all my family and friends."

Krista Johnson

August 3, 2023

5  out of  5 rating by Krista Johnson
"Met the team at the Leonard Picnic and by the end of the week had policies that saved me $4,000/year. Thankful for the team. Ross is great and he answered every question we could think of in a timely manner."

Brittany Hibdon

August 3, 2023

5  out of  5 rating by Brittany Hibdon
"Lindsey was very nice and went over everything a policy covers in detail to where I understood everything!"

Jeff Daniels

August 1, 2023

5  out of  5 rating by Jeff Daniels
"Jake Shockley State Farm, professional, reliable and fast service has kept me with them since 1995 when I bought my first truck. Thank you for you continued great customer service and care."

Sara McLain

July 31, 2023

5  out of  5 rating by Sara McLain
"I absolutely LOVE Jake Shockley State Farm! Andre and Payton are the BEST! They are so knowledgeable on the ins and outs of insurance and always make me feel so welcomed when I go in! Not only did they save my family a LARGE amount of money with our car and Home insurance a little over a year ago, but they also check in on me to make sure all is well and if there is anything I need or wanted changed!"

Amy Wright

July 31, 2023

5  out of  5 rating by Amy Wright
"They are absolutely the best!!! Andrea and Payton definitely go above and beyond to help me in every way possible. They not only helped me get the best rate for my vehicle insurance, but also my home and business insurance as well! And the customer service they provide is outstanding! 10/10 definitely recommend!!!"

Evan Wilson

July 31, 2023

5  out of  5 rating by Evan Wilson
"They always take care of what I need when I need it in a timely manner. Great people to work with as well."

Kaitlyn Hasten

July 28, 2023

5  out of  5 rating by Kaitlyn Hasten
"Been with this Agency since 2010!! With Doris then her son Jake!! Amazing customer service and Quotes!!!"