
State Farm® Insurance Agent Jake Shockley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Avrett
August 14, 2025
"Helpful and friendly!"
Ryan Harris
August 12, 2025
"Josh and Jake are the most responsive insurance agents I have ever worked with. They take your concerns seriously and go out of their way to get the job done. They found several ways for me to save on my insurance. I highly recommend."
Brenda Wallace
August 12, 2025
"Ross was very helpful. He made switching insurance companies so easy!! Added bonus was he saved me money! Everyone there is so friendly. Thanks for everything."
Aidan Straub
August 8, 2025
"👍🏽"
Sandy Pool
August 5, 2025
"They have helped me immensely. Getting ready for retirement."
Richard Hill720
July 30, 2025
"Randi Leblanc was super friendly and easy to work with. Also they have saved me close to $600 per month on my premiums and will also step in and assist and go to bat for you when dealing with claims. I’m changing my review from 5 star to 1 star because they are absolutely zero help when it comes to handling and helping with a claim! Don’t call back when they say they will! I’ve been dealing with a truck claim that they are trying to screw me on for 4 months and still haven’t been paid out on it! State Farm only care about their profits!"
"Thanks so much! We are glad you are with us!"
Ariel Ingram
July 27, 2025
"It's a great insurance company"
Alexandra Leepack
July 27, 2025
"Great service"
K King
July 22, 2025
"Rachel Graham is FANTASTIC!! She is extremely knowledgeable, patient, and personable! Be a RACHEL!"
Diva Dale
July 22, 2025
"Great company with exceptional customer service and always delivers quality service to the community as a whole."
J. RMC
July 20, 2025
"Great customer services and always friendly. Kori, at State Farm, is so kind and helpful, as well as all the others. Thank you all"
Sarah Cannon
July 20, 2025
"Always available when I have questions or need help! Friendly and great service!!"
jimmy lacy
July 18, 2025
"Nice people file a claim and they took care of it"
Rodney Gibson
July 16, 2025
"Easiest people to deal with I have ever dealt with in my life! They are ALL very friendly and helpful. They helped me file and resolve my claim on my house quick and easy. Explained what I needed to do and it went smooooth and easy! Thanks guys!!!!"
Katie Jenkins
July 10, 2025
"From the week after my husband died uninsured till now, 33 years now, State Farm has been there for me making sure I was covered and my needs are met."
David doty
July 8, 2025
"Their always there to help and get what I need to protect my family."
Lynn Grays
July 3, 2025
"JOSH was wonderful. He helped me get everything sorted and I appreciate his patience. Thank you!"
Kyle Jackson
June 24, 2025
"Love State Farm! Great customer service!!"
FCCM Shared Email
June 23, 2025
"As manager of the Food Pantry I had to put in a claim for the storm damage on our building after the tornado hit Bonham. It was a very stressful time but Ashley at State Farm in Bonham put me at ease when I called. She promptly took all the needed information and I had an adjuster out within the week. I would recommend this agency due to their customer service (they answered the phone during a very busy time) and all the employees are knowledgeable and can answer your questions. Hats off to a great group!"
Lee/Carolyn Ellis
June 23, 2025
"We have been with Shockley Insurance for quite a while now. I've always had good service there whether it was a claim for a new roof or adding a new car. Great folks, pleasant to deal with and I would highly recommend them!"
"Congrats on the new vehicle! We appreciate you!"
L Gould
June 17, 2025
"Staff is very helpful and professional."
Jeny G
June 11, 2025
"Easy to reach, good representatives, very helpful group when i need something."
Glenn Knight
June 5, 2025
"Awesome to work with. My old insurance agent never reached out like my new insurance team does!"
KIRK SMITH
June 3, 2025
"Always get great customer service responses from Jake’s team at Shockley Insurance. Needed an updated physical address on my proof of insurance certificate and they got it to me the same day…way to go “Jake from State Farm”! We’ll be a customer for life!"
freddy 1234
June 2, 2025
"I’ve been with this facility since I’ve had my first car. They always go above and beyond for any needs or request, or simply helping. Always friendly as well."
"Thank you Amber!"